Conflict Resolution

By examining past experiences, thoughts and feelings, participants will work through a series of steps, and best practices to professionally and courteously fine-tune their conflict resolution skills. Employing strategies like listening to understand and creating an environment that encourages dialogue, determining the root cause of issues so an agreement can be reached on how best to resolve the situation at hand.

Call or email to register and reserve your spot.

 

Day Time Date Rate
Tuesday 9:00am-1:00pm May 17 $199+hst